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Privacy Policy

Rosaasen Family Medicine

Effective November 3, 2026

This Privacy Policy explains how Rosaasen Family Medicine ("we," "us") handles information collected through our website, www.rosaasenmd.com (the "Site"). It covers the Site only.

Your Health Information

Medical information we create or receive as your health care provider is protected by HIPAA and California law, and is governed by our separate Notice of Privacy Practices: https://www.rosaasenmd.com/notice-of-privacy-practices. If this policy and the Notice ever conflict about your health information, the Notice controls.

Please Don'T Send Medical Details Through The Site

Website contact forms and regular email are not designed for medical information. Please do not include symptoms, diagnoses, medications, insurance numbers, or other health details in a website form. To message your care team, use the patient portal, or call us at (805) 492-1015. If you have a medical emergency, call 911.

Information We Collect

  • Information you give us. If you use a contact form or email us, we receive what you enter, such as your name, email address, phone number, and message. If we offer an email newsletter and you sign up, we receive your email address.

  • Information collected automatically. Like most websites, the Site uses cookies and similar technologies, provided through our website host, Wix, to keep the Site working, remember your preferences, and measure traffic. This can include your IP address, browser and device type, pages visited, referring site, and approximate location based on your IP address.

How We Use It

We use this information to respond to your questions and requests, schedule or follow up on appointments you ask about, send newsletters you have requested, keep the Site secure and working, and understand how the Site is used so we can improve it. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Who We Share It With

  • Wix.com hosts the Site and processes form submissions and analytics on our behalf. Wix's privacy policy: https://www.wix.com/about/privacy.

  • Other service providers who help us run the practice, under confidentiality obligations.

  • Authorities, when required by law or to protect the safety of patients, staff, or others.

Links To Other Sites

The Site links to services we do not operate, including the athenahealth patient portal and MDVIP. Those services have their own privacy policies and terms, and we are not responsible for their practices. Please review their policies when you use them.

Cookie Choices

You can block or delete cookies in your browser settings. Some parts of the Site may not work properly without them.

Your California Privacy Rights

If you are a California resident, and to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies to us, you may have the right to:

  • know what personal information we have collected about you and how we use and share it;

  • request a copy of it;

  • ask us to correct or delete it;

  • opt out of any sale or sharing (we do not sell or share it); and

  • not be treated differently for exercising these rights.

To make a request, email office@rosaasenmd.com or call (805) 492-1015. We will need to verify your identity before responding. You may use an authorized agent.

Medical information covered by HIPAA or the California Confidentiality of Medical Information Act is exempt from the CCPA. Your rights for that information are described in our Notice of Privacy Practices.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them through the Site. If you believe a child has sent us information through the Site, contact us and we will delete it. Care for minor patients is handled through the office, not the Site.

Security

We use reasonable safeguards, and the Site is served over an encrypted (HTTPS) connection. No website or internet transmission is completely secure, which is another reason to use the patient portal for anything medical.

Changes To This Policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date.

Contact Us

Rosaasen Family Medicine

187 E Wilbur Rd, Suite 100

Thousand Oaks, CA 91360

Phone: (805) 492-1015

Email: office@rosaasenmd.com

Office hours: Monday–Friday, 8:30 AM–5:00 PM

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